Your fleet staff is likely made up of a group of highly trained individuals with on-the-job experience, education and certifications. When you hired your staff, this experience and training is probably what set them apart from other candidates.
However, since being hired, how much training and ongoing education have your employees received?
While operations are busy and it might not seem like there is time for employees to engage in added training, prioritizing ongoing education can benefit your fleet as staff members keep up with industry trends and standards, improve their knowledge of software systems and tools, and enhance their leadership skills.
Automotive technology is constantly changing. Because of this, it’s important for your fleet staff to stay up-to-date on the latest trends and techniques. To accomplish this, staff members – especially technicians – should enroll in training programs and classes. While this can result in added costs for the fleet – both in paying for the training and lost labor while employees attend the classes – this will benefit the operation long-term. These classes can help technicians stay ahead of recent trends, including alternative energy engines, electronic fuel injection and more.
Fleet operations should also pursue ongoing training on software the operation uses. Learning tips and best practices on key tools, like fleet management software, can greatly enhance an operation’s efficiencies.
Check with your software provider on what training opportunities are available. Deciding who on your team needs training and what aspects of the system you need assistance with can help determine the best training option.
Fleet operations should invest in ongoing leadership and development training for employees. Enhancing staff members’ leadership skills can help prepare employees for management positions and can improve the way employees interact with each other and approach tasks and projects.
While investing in training for your fleet operation can result in upfront costs and require some scheduling changes to handle the day-to-day work, the education and skills obtained can benefit the fleet long-term.
To learn about RTA Fleet Management Software’s training opportunities, take a closer look at our on-site and regional training classes.