We live in a world where information is quickly accessible to us via the internet. We rely on this data being available instantly at our fingertips to provide us with information that can help us perform daily tasks in both our personal and professional lives.
However, we also count on this information being secure. While we need access to informative data, we want to know our private information is safe. Fleet operations need to know their data is being safeguarded and their privacy is protected.
Fleet operations use GPS tracking and telematics to improve their monitoring of vehicle and driver behaviors. While this information can be useful for fleet operations, it can also be worrisome for drivers who might feel like their privacy is being violated when their actions are tracked.
To put drivers at-ease and to explain the importance of why GPS and telematics tracking are being used, fleet operations should tell each driver what the systems are monitoring, and why. Getting drivers to understand that fleets are tracking driver behavior for safety reasons and fleet performance issues can help make drivers more comfortable.
Fleet operations should also ensure the systems they are using are keeping the data secure to assure drivers the data and information gathered can’t be accessed outside of the fleet operation.
Protect Fleet Data
More data than ever before is available for fleet operations to access and track. The information allows operations to define trends within the operation and make decisions based on it.
This also creates more data that operations need to protect – both financial information and operation metrics.
To ward off cybersecurity attacks fleet operations need to ensure they have secure operating systems, including a safe network and storage systems. They also need to make sure all third-party software and applications are secure.
Fleet operations should also educate staff members on how to identify suspicious emails or files to prevent viruses from spreading throughout the network.
All employees should also be instructed on what information can be shared with third-party vendors and others outside of the operation. This will help keep confidential information within the confines of the operation.
Securing ELD Devices
Newer systems fleet operations need to start securing are electronic logging devices (ELDs). With the ELD mandate, fleet operations are in need of devices for their vehicles. It’s important for operations to ensure they are buying devices from reputable companies who can offer security assurances that the devices will not be hacked into. Fleet operations also need to make sure there is a secure network for the data to be transferred from the vehicle to the operation, and to be accessed by officials.
To learn how RTA Fleet Management Software can help protect your fleet operation’s data, contact us today to schedule a free demo.